Dear my customers,
I've received many questions from my customers to ask how many days the stock needs to reach your house.
Normally the stock can reach customer's house (Malaysia, Singapore, Brunei) in around 2 - 4 days (often 3 days). However in some cases the stock may arrive sooner or some days later. This much depends on the custom officer at your site.
When the stock arrives at custom, the officer will check the stock and they may charge some tax (around 1.5-2.5 RM / pc). Then normally the logistic agency will call receivers to ask if they agree with the tax and they will pay for the tax then they will give you the bill when delivering the stock to your house and you will return the tax then.
However some custom officers may require customers to pay tax first then they will let the stock be delivered (This depends of the officer). This process may take more time if the officers cannot contact customers via phone or customers may proceed tax payment a bit late.
So to receive the stock as soon as possible please check that your phone number you gave us is correct and be sure not to miss any calls from the logistic agency or custom officer.
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